From vibrant hues to natural tones, Hair Cuttery Short Pump Crossing specializes in color transformations that complement you, performing over 900,000 color services nationwide each year, from balayage and highlights to full-color.
What We Offer
Color Services
From vibrant hues to natural tones, we specialize in creating color transformations that complement you. Hair Cuttery performs over 900,000 color services nationwide each year, from balayage and highlights to full-color.
Men's Coloring
Get a natural, younger look in minutes with our professional gray blending - subtle, seamless color that fades naturally without harsh lines.
Women’s Coloring
Achieve effortless, sun-kissed dimension with our signature balayage and lived-in color techniques, designed for a seamless, low-maintenance grow-out and a sophisticated, multi-tonal glow.
Senior Coloring
Experience a natural-looking refresh with our expert gray-blending techniques, offering seamless transitions and a sophisticated, multi-tonal look that honors your hair's history while elevating its style.
Appointments and Convenience
How do I book an appointment in Richmond, VA? You can book an appointment online at haircuttery.com. Simply log in to your profile or register for an account and use our “Find a Salon” page to locate and book with your salon of choice. Once you have an account, you can select a preferred salon, view your upcoming and past appointments, and more. Another easy way to book an appointment online is via our Hair Cuttery app. You can download it here (iOS) or here (Android). The app allows for booking, rescheduling, and canceling appointments directly from your mobile device.
Do you offer walk-in appointments for your Short Pump Crossing salon? Yes, we do offer walk-in appointments in our Short Pump Crossing salon. However, it’s always recommended to make an appointment to secure your spot as we may not have availability at the time you walk in.
How do I reschedule my appointment? Need to reschedule your appointment? Your stylist is also happy to assist you in finding another time for your visit.
What is the Appointment Cancellation Policy? We will gladly reschedule or cancel your appointment, and we never charge any reschedule or cancellation fees. Your stylist is happy to assist you in finding another time for your visit. You can also move your appointment to a time that works best for you through our Hair Cuttery mobile app, where you can book, reschedule and cancel appointments right from your phone!
Do you offer consultations? Yes, we offer free consultations! We can provide you with a consultation either over the phone or when you choose to come and see us at the salon. Our stylists will provide you with the most suitable recommendation based on your desired outcome!
Products and Hygiene
Where Can I Purchase CIBU Products? CIBU products can be purchased in-salon at any Hair Cuttery or Bubbles location. Our Cibu product line is now available online at mycibu.com.
How are Hair Cuttery Salons Cleaned? Hair Cuttery has partnered with Barbicide® for the products used to properly clean and sanitize our salons. Barbicide® is a disinfectant used in hair salons, hospitals and other areas where germs and fungus can easily be transmitted.
Signature Cuts and Services
What is included in a Hair Cuttery Signature Cut? At our Short Pump Crossing salon, a Signature Cut includes a professional consultation, a relaxing shampoo and conditioning, and a precision haircut tailored to your face shape and style.
What are your prices? Please reach out to your local Short Pump Crossing salon at (804) 360-9788 for current pricing.
Does Hair Cuttery offer specialized haircuts for kids and seniors in Richmond? Yes, Hair Cuttery offers services for the whole family, including kids and seniors. Every service begins with a consultation to ensure the service is tailored to individual needs and preferences.
Color Services in Depth
From vibrant hues to natural tones, we specialize in creating color transformations that complement you. Hair Cuttery performs over 900,000 color services nationwide each year, from balayage and highlights to full-color.
Color Techniques
Balayage is a hand-painted color technique that creates a softer, more natural-looking blend with less noticeable grow-out.
Highlights / Lowlights offer different levels of brightness and depth to tailor your look.
What is the difference between Balayage and Highlights at Hair Cuttery Short Pump Crossing? Balayage is a hand-painted color technique that creates a softer, more natural-looking blend with less noticeable grow-out, while highlights use foils for a more uniform, brighter result from root to end.
How long does a Hair Cuttery Single Color service last? A single-process color service typically lasts about 4-6 weeks before noticeable fading or root regrowth appears, depending on your hair type, shade, maintenance routine and lifestyle.
What is the best service for 100% gray coverage at Hair Cuttery? The best option for 100% gray coverage is a Single Color Service. Your Salon Professional will determine the best formula to provide full, long-lasting coverage.
Does Hair Cuttery do color corrections for DIY hair dye mistakes? Yes, Hair Cuttery offers color correction for DIY hair dye mistakes. Your service starts with a consultation, where you’ll share your hair history so your stylist can plan the best approach. Depending on your starting point and goal, it may take multiple sessions to achieve your desired result safely.
Styling and Treatments
STYLE From timeless to trendy, we create the look you want.
What is included in a Hair Cuttery Blowout and how long does it last? Blowouts include a consultation, shampoo, conditioner, and styling products customized to your desired look. Results typically last up to 3 days or longer depending on hair type and maintenance.
How can I get 'Glass Hair' or a frizz-free blowout at Hair Cuttery? The Smooth + Luminous Blowout includes the Liquid Glass treatment along with Smooth + Luminous products, delivering long-lasting moisture, taming frizz, and a high-shine glass-like finish.
Treatments and Hair Health
From hydrating masks to rejuvenating scalp treatments, we offer personalized care to restore health and shine. Treatments include Moisturizing & Strengthening Treatments, CIBU Revive & Restore Pre-Service, Clarifying Treatments, Olaplex Supplement, Chelating, & Stand-Alone Treatment.
Does Hair Cuttery offer Olaplex or bonding treatments for damaged hair? Hair Cuttery offers both Olaplex and Cibu Revive + Restore treatments to help repair and strengthen damaged hair, rebuilding bonds caused by color, lightening, chemical services, and heat styling-leaving hair stronger, healthier-looking, shinier, and more conditioned.
What is the best treatment for a dry or itchy scalp at Hair Cuttery? Our Cibu Treatments featuring 3-in-1 Scalp or Vital Scalp Scrubs exfoliate, hydrate, and remove buildup while soothing with a light tingle, while the Tea Tree VIP Scalp Massage offers a relaxing, refreshing experience that leaves the scalp balanced and pampered.
Extensions and Additional Services
WEFT and TAPE-IN extensions are available at select locations by certified professionals. Extensions costs and consultations vary by location; contact your local salon for details and quotes.
What is included in a Hair Cuttery Signature Cut at different locations? At our Nuckols Place Shopping Center and other salons, Signature Cut includes a professional consultation, a relaxing shampoo and conditioning, and a precision haircut tailored to your face shape and style.
Can I add curls or a flat ironing to my blowout service? Yes, you can add a curling iron or flat iron to your blowout service for a more finished look. Share an inspiration photo during your consultation to help our stylists choose the right tools.
Location Notes
At Hair Cuttery Short Pump Crossing, 3424 Pump Rd Space 13, we provide professional updo services for proms, weddings, and other special occasions with looks ranging from elegant and classic to modern and on-trend.
Nearby locations include Nuckols Place Shopping Center and Glen Allen for related services, demonstrating the breadth of our family-friendly offerings across Richmond and surrounding areas.
Balayage versus Ombré
With a commitment to personalized service, our teams tailor every visit to your needs, offering consultations, cut, color, styling, and spa-like scalp or treatment services to keep you looking and feeling your best.